The iPhone 6S and 6Ss Plus hit
stores around the world on Friday, kicking off what is expected to be a record
weekend of sales as customers scrambled to buy Apple Inc’s marquee product in
pink for the first time.
Eager buyers – joined by at least
one robot – flocked to Apple stores from Sydney to New York and San Francisco,
itching to get their hands on new models boasting an improved camera and a
screen feature Apple calls ‘3D Touch’, which performs different functions
depending on how hard a user presses.
“It’s very intuitive. I’m really
excited to see what developers do with it,” Leah Bentley, a 22-year-old
software developer from Emeryville, California, said inside Apple’s San
Francisco store after purchasing her phone.
For all the sophisticated technology
packed into the new iPhones, customers interviewed by Reuters were most excited
by a more low-tech feature: the ‘rose gold’ finish, a new shade that Apple
introduced with the current phone.
The novel hue – essentially
sparkling pink – accounted for more than a third of early in-store sales,
according to FBR Capital Markets analyst Daniel Ives, citing conversations with
buyers.
Another of the hundreds gathered
outside the store in downtown San Francisco was pink-haired software developer
Jo Engo, 37, who has lobbied Apple leaders past and present for a phone in his
favorite color.
“I have emailed not only Steve Jobs
but Tim Cook,” Engo said outside the store, sporting an Apple Watch with a pink
band and an iPhone 6 in a pink case. “I’m so excited they’re finally doing it.”
Despite the crowds, the scene was
less frenetic than usual at the San Francisco store, perhaps because more
people now order phones online, and the release of a new device has become
routine.
One store at least was buzzing, as
Apple Chief Executive Tim Cook made a surprise visit to company’s store in
Georgetown, Washington, to raucous cheers from employees and shoppers.
HIGH HOPES ON STREET
Analysts expect 12 million to 13
million phones to fly off the shelves in the first weekend, up from more than
10 million last year when the launch of the hugely successful iPhone 6 was
delayed in China, the world’s biggest smartphone market.
Apple, whose shares were largely
unchanged on Friday, has said pre-orders suggested sales were on pace to beat
last year’s first-weekend performance. It usually announces first weekend sales
on the following Monday.
Among the first to pick up the new
iPhone 6s in a cold, rainy Sydney was a robot named Lucy, operated remotely by
marketing executive Lucy Kelly.
“I obviously have my work and other
things to attend to and can’t spend two days lining up so my boss at work
suggested I take one of the robots down and use it to stand in my place,” she
said, via an iPad mounted on top of the wheeled robot.
After a dramatic redesign last year,
which included an enlarged screen and the addition of mobile payments, the
iPhone 6s and 6s Plus – which were first unveiled by Apple two weeks ago –
boast more modest improvements.
Several reviewers have said that
might not be compelling enough to persuade iPhone 6 users to upgrade.
Apple has said just a fraction of
its customers have upgraded to the iPhone 6 – analysts estimate less than 30
percent – suggesting there is room to grow.
Apple has sold more than 700 million
iPhones since the first model of the device upended the smartphone market in
2007. Still, Apple has only about 16 percent of the global smartphone market
compared to 81 percent for devices running Google
Inc’s Android system, according to tech research firm IDC’s projections for
this year.
More important than customer
appetite for upgrades is sales outside the United States, particularly in
China, said Aaron Rakers, an analyst at Stifel Nicolaus & Co.
THE BREAKDOWN
Repair firm iFixit, which opened up
an iPhone 6s and 6s Plus on Friday, said battery capacity was down “a bit”,
probably to accommodate new features. Apple has said battery life is unchanged
in the new phones.
The new iPhones use chips made by,
among others, Qualcomm Inc, Avago Technologies Ltd, Qorvo Inc’s TriQuint
Semiconductor and RF Micro Devices, Texas Instruments Inc and Skyworks
Solutions Inc.
Shares of audio chipmaker Cirrus
Logic Inc jumped 15 percent after iFixit’s tear-down revealed that Apple had
used its chips, as it did in previous iPhones.
Lackluster offerings this year from Samsung
Electronics Co Ltd will help Apple stand out in the marketplace, said analyst
Patrick Moorhead of Moor Insights & Strategy. He said he expected the 6s to
eclipse the 6 “over the long haul.”
The 6s and 6s Plus start at $199 and
$299 respectively with a two-year service-provider contract.
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